Samsung owners in Kapaa usually want two things from a repair company: experience with the brand and quick access to parts. The Kapaa list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Kapaa
We found 6 appliance repair companies within 95 miles of Kapaa. The rest are spread across Wahiawa (2), Lihue (1), and Kekaha (1). Distances run up to about 94 miles. No company within 90 miles of Kapaa mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Sears Appliance Repair is the nearest, roughly 8.6 miles from Kapaa. Rated companies nearby average 4.0 stars across 6 businesses. Because the nearest shops are farther out, ask each company whether Kapaa is inside its regular service area.
Companies are shown by relevance and distance from Kapaa. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 0 |
|---|---|
| Name refrigeration work in their listing | 2 |
| Distance to the three closest (mi) | 8.6, 27.4, 85.5 |
| Companies within 95 miles | 6 |
| Refrigerator repair in their categories | 2 |
| Open on Saturdays (per listing) | 2 |
The leading options for Kapaa are Sears Appliance Repair (8.6 miles away, based in Lihue, 4.4 stars from 105 reviews, lists Saturday hours); RC Appliance Repair (27.4 miles away, based in Kekaha, 4.3 stars from 6 reviews); Ocean Appliances & AC Repairs Inc.. (87.3 miles away, based in Waialua, 4.7 stars from 3 reviews, lists Saturday hours); Dan's Appliance Repairs (94.3 miles away, based in Wahiawa, 4.3 stars from 31 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells side-by-side refrigerator, top-freezer refrigerator, convertible upright freezer, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
- Ice clumping in the bucket
What Gets Fixed on a Kapaa Freezer Call
Compare with technicians who work on every brand: ice maker repair in Kapaa and freezer repair in Kapaa.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
What Kapaa Owners Should Know
Most ice maker calls in Kapaa come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Questions to Ask a Kapaa Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Kapaa, HI
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
What should I do about a Samsung error code?
Should I repair or replace my Samsung refrigerator?
More Freezer and Ice Maker Repair in Kapaa, HI
Samsung Ice Maker & Freezer Repair Near Kapaa
Write down any code or light your Samsung display shows and when it appears. It helps a Kapaa technician bring the right parts.