Samsung owners in Sugar Hill usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Sugar Hill, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Sugar Hill
40 repair companies serve Sugar Hill from within 30 miles. 2 list an address in Sugar Hill, and other nearby bases include Suwanee (12), Buford (7), and Duluth (5). The closest is hkappliance, about 1.5 miles away. None of the repair companies near Sugar Hill name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 36 rated companies, the average public rating is 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 1.5, 1.7, 2.4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 24 |
| Open on Saturdays (per listing) | 36 |
| Refrigerator repair in their categories | 15 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 16 |
Closest matches for Sugar Hill: Pro Appliance Repair (6.6 miles away, based in Duluth, 4.9 stars from 677 reviews, lists Saturday hours); Appliance EMT of Buford (5.3 miles away, based in Buford, 4.9 stars from 4,577 reviews, lists Saturday hours); Appliance Tech Pros & Refrigeration Repair (8.2 miles away, based in Lawrenceville, 4.9 stars from 813 reviews, lists Saturday hours); Appliance Repair Quality (4.9 miles away, based in Suwanee, 4.8 stars from 416 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. Freezer styles include top-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- Water leaking from the ice maker or dispenser
- Ice clumping in the bucket
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Sugar Hill and freezer repair in Sugar Hill.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Local Notes for Sugar Hill
Most ice maker calls in Sugar Hill come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Sugar Hill
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Sugar Hill, GA
How do I reset my ice maker?
Do you work for Samsung?
Why is my ice maker making tiny cubes?
More Freezer and Ice Maker Repair in Sugar Hill, GA
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Sugar Hill technician whether to look at water supply, cold air or the Samsung ice maker itself.