A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Jackson
We found 26 appliance repair companies within 30 miles of Jackson. The rest are spread across McDonough (5), Covington (4), and Conyers (4). The farthest listed company is about 30 miles out. Commercial Appliance Parts & Service, LLC is the nearest, roughly 15.5 miles from Jackson. None of the repair companies near Jackson name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.4 stars across 25 businesses.
Companies are shown by relevance and distance from Jackson. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 5 |
|---|---|
| Listed as refrigerator repair | 5 |
| Open on Saturdays (per listing) | 18 |
| Three nearest companies, miles away | 15.5, 15.5, 15.5 |
| Appliance repair companies in range (30 mi) | 26 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
First up for Jackson: Sears Appliance Repair (15.5 miles away, based in McDonough, 4.6 stars from 311 reviews, lists Saturday hours); Appliance Allstars (25.3 miles away, based in Stockbridge, 4.7 stars from 1,142 reviews); Sears Appliance Repair (29.6 miles away, based in Morrow, 4.2 stars from 608 reviews, lists Saturday hours); Fix All Appliance Repair (18.4 miles away, based in McDonough, 4.4 stars from 31 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include 4-Door Flex refrigerator, convertible upright freezer, top-freezer refrigerator, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice will not dispense even though the bucket is full
- Ice tastes or smells off
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Jackson and freezer repair in Jackson.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Around Jackson
Most ice maker calls in Jackson come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Jackson
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Jackson, GA
Is my Samsung ice maker worth repairing?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Other Refrigeration Repair in Jackson
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Jackson technician bring the right parts.