If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Hartwell GA
15 repair companies serve Hartwell from within 30 miles. Other nearby bases include Anderson (4), Seneca (4), and Pendleton (2). No company within 90 miles of Hartwell mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Kohl Facilities Maintenance Services is the nearest, roughly 8.7 miles from Hartwell. Rated companies nearby average 4.2 stars across 15 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 8.7, 9.7, 12.4 |
|---|---|
| Repair companies inside 30 miles | 15 |
| Listing Saturday hours | 9 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Name refrigeration work in their listing | 7 |
| Refrigerator repair in their categories | 7 |
First up for Hartwell: Kohl Facilities Maintenance Services (8.7 miles away, based in Elberton, 5.0 stars from 6 reviews, lists Saturday hours); Sears Appliance Repair (23.8 miles away, based in Seneca, 4.6 stars from 47 reviews, lists Saturday hours); Sears Appliance Repair (19.7 miles away, based in Anderson, 4.1 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (22.3 miles away, based in Danielsville, 4.5 stars from 103 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Hartwell and freezer repair in Hartwell.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Around Hartwell
Most ice maker calls in Hartwell come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
Hiring a Repair Company in Hartwell
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Hartwell, GA
Is this Samsung customer service?
How do I reset my ice maker?
Which Hartwell technicians work on Samsung?
Should I repair or replace my Samsung refrigerator?
Other Refrigeration Repair in Hartwell
Samsung Ice Maker & Freezer Repair Near Hartwell
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.