Samsung owners in West Palm Beach usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near West Palm Beach
40 repair companies serve West Palm Beach from within 30 miles. 25 list an address in West Palm Beach, and the rest are spread across Riviera Beach (3), Lake Park (2), and Palm Beach (2). Distances run up to about 9 miles. No company within 90 miles of West Palm Beach mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Toravelle Appliance Repair West Palm Beach, about 1.5 miles away. The 24 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from West Palm Beach. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 12 |
|---|---|
| Three nearest companies, miles away | 1.5, 2.2, 2.4 |
| Mention refrigerators, freezers or ice makers | 8 |
| Listed as refrigerator repair | 8 |
| Open on Saturdays (per listing) | 39 |
| Appliance repair companies in range (30 mi) | 60 |
Closest matches for West Palm Beach: Mobile TV & Appliance Repair (7.0 miles away, 4.9 stars from 180 reviews); Romano's Appliance Repair (7.2 miles away, 4.9 stars from 185 reviews, lists Saturday hours); Mr. Appliance of the Palm Beaches (4.6 miles away, 4.8 stars from 778 reviews); Sears Appliance Repair (7.6 miles away, based in Palm Beach Gardens, 4.5 stars from 671 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Ice maker clicks or hums but does not fill
- Ice maker or ice compartment frozen over
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in West Palm Beach and freezer repair in West Palm Beach.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for West Palm Beach, FL
Most ice maker calls in West Palm Beach come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Florida's construction licensing guidance says that paid work such as installing a dishwasher connected to drinking water or replacing a water heater requires a licensed contractor, and that a local business tax receipt or certificate of competency may also apply; it does not describe a separate state appliance repair license. Source: DBPR License Requirements and Exemptions (Construction Industry Licensing Board), posted by Columbia County
In Florida, you can check a license with the DBPR Verify a License (MyFloridaLicense.com) or report a problem to the Florida Attorney General, Office of Citizen Services / Consumer Protection.
Before You Book in West Palm Beach
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: West Palm Beach, FL
Do you repair Samsung standalone freezers too?
Is this Samsung customer service?
Why are my ice cubes small or hollow?
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Write down any code or light your Samsung display shows and when it appears. It helps a West Palm Beach technician bring the right parts.