If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Sanford list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Sanford
Within 30 miles of Sanford there are 40 appliance repair companies in our data. 5 list an address in Sanford, and the rest are spread across Deltona (6), Winter Springs (5), and Longwood (4). The farthest listed company is about 12 miles out. Signature Sanford Appliance Repair is the nearest, roughly 0.9 miles from Sanford. No company within 90 miles of Sanford mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 34 rated companies, the average public rating is 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 0.9, 1.4, 1.7 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 20 |
| Open on Saturdays (per listing) | 45 |
| Listed as refrigerator repair | 19 |
| Mention refrigerators, freezers or ice makers | 19 |
| Companies within 30 miles | 60 |
The leading options for Sanford are Hartman's Appliance Repair Sanford (1.7 miles away, 4.8 stars from 233 reviews, lists Saturday hours); Reliable Appliance Repair Longwood (10.5 miles away, based in Longwood, 4.9 stars from 171 reviews, lists Saturday hours); Mr. Appliance of Deltona (11.1 miles away, based in Orange City, 4.4 stars from 138 reviews, lists Saturday hours); Sears Appliance Repair (4.0 miles away, 4.7 stars from 342 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include top-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
How a Freezer Service Call Usually Goes in Sanford
Compare with technicians who work on every brand: ice maker repair in Sanford and freezer repair in Sanford.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Sanford, FL
Most ice maker calls in Sanford come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Florida's construction licensing guidance says that paid work such as installing a dishwasher connected to drinking water or replacing a water heater requires a licensed contractor, and that a local business tax receipt or certificate of competency may also apply; it does not describe a separate state appliance repair license. Source: DBPR License Requirements and Exemptions (Construction Industry Licensing Board), posted by Columbia County
In Florida, you can check a license with the DBPR Verify a License (MyFloridaLicense.com) or report a problem to the Florida Attorney General, Office of Citizen Services / Consumer Protection.
Before You Book in Sanford
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Sanford, FL
Do you work for Samsung?
Which Sanford technicians work on Samsung?
Why is there so much frost in my freezer?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Sanford
Samsung Ice Maker & Freezer Repair Near Sanford
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.