If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Niceville
Within 30 miles of Niceville there are 13 appliance repair companies in our data. 1 list an address in Niceville, and other nearby bases include Destin (3), Fort Walton Beach (2), and Baker (2). The farthest listed company is about 24 miles out. Nearest on the list: Okaloosa Gas District, around 2.3 miles out. No company within 90 miles of Niceville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.7 stars across 13 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 2.3, 5.2, 9.2 |
|---|---|
| Mention refrigerators, freezers or ice makers | 3 |
| Listing Saturday hours | 5 |
| Companies within 30 miles | 13 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Listed as refrigerator repair | 3 |
At the top of the Niceville list: Surfside Appliance Repair (22.5 miles away, based in Navarre, 4.9 stars from 87 reviews); Sears Appliance Repair (11.0 miles away, based in Fort Walton Beach, 4.6 stars from 107 reviews, lists Saturday hours); The Appliance Spot (14.9 miles away, based in Santa Rosa Beach, 5.0 stars from 152 reviews, lists Saturday hours); Beach 2 Bay Appliance Services, LLC (5.2 miles away, 4.9 stars from 188 reviews).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Water pooling under or inside the freezer
- Door or lid does not seal or pops back open
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Niceville and freezer repair in Niceville.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Any light, code or message on the display
- Whether the water dispenser still works
What Niceville Owners Should Know
Most ice maker calls in Niceville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Florida's construction licensing guidance says that paid work such as installing a dishwasher connected to drinking water or replacing a water heater requires a licensed contractor, and that a local business tax receipt or certificate of competency may also apply; it does not describe a separate state appliance repair license. Source: DBPR License Requirements and Exemptions (Construction Industry Licensing Board), posted by Columbia County
In Florida, you can check a license with the DBPR Verify a License (MyFloridaLicense.com) or report a problem to the Florida Attorney General, Office of Citizen Services / Consumer Protection.
Hiring a Repair Company in Niceville
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Niceville, FL
How do I reset my ice maker?
Is this Samsung customer service?
What causes heavy frost buildup?
Why is my Samsung refrigerator showing a code?
Other Refrigeration Repair in Niceville
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.