Most Samsung ice maker and freezer repairs in Gateway involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Gateway, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Gateway
Within 30 miles of Gateway there are 40 appliance repair companies in our data. Other nearby bases include Fort Myers (32), Lehigh Acres (7), and North Fort Myers (1). The farthest listed company is about 10 miles out. Appliance Repair Lehigh Acres Pros is the nearest, roughly 3.2 miles from Gateway. No company within 90 miles of Gateway mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 18 businesses.
Companies are shown by relevance and distance from Gateway. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Listing Saturday hours | 46 |
| Three nearest companies, miles away | 3.2, 4.0, 4.2 |
| Mention refrigerators, freezers or ice makers | 6 |
| Listed as refrigerator repair | 6 |
Closest matches for Gateway: Mr. Appliance of Lee County (4.4 miles away, based in Fort Myers, 4.8 stars from 1,235 reviews, lists Saturday hours); Appliance Repair Fort Myers (4.2 miles away, based in Fort Myers, 4.7 stars from 336 reviews, lists Saturday hours); Sears Appliance Repair (7.8 miles away, based in Fort Myers, 4.7 stars from 146 reviews, lists Saturday hours); FixApplianceUSA (8.3 miles away, based in Fort Myers, 5.0 stars from 207 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Clicking, buzzing or a loud fan
- Food is soft or ice cream will not stay firm
What Gets Fixed on a Gateway Freezer Call
Compare with technicians who work on every brand: ice maker repair in Gateway and freezer repair in Gateway.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Local Notes for Gateway
Most ice maker calls in Gateway come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Florida's construction licensing guidance says that paid work such as installing a dishwasher connected to drinking water or replacing a water heater requires a licensed contractor, and that a local business tax receipt or certificate of competency may also apply; it does not describe a separate state appliance repair license. Source: DBPR License Requirements and Exemptions (Construction Industry Licensing Board), posted by Columbia County
In Florida, you can check a license with the DBPR Verify a License (MyFloridaLicense.com) or report a problem to the Florida Attorney General, Office of Citizen Services / Consumer Protection.
Before You Book in Gateway
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Gateway, FL
What should I do about a Samsung error code?
How do I find a technician who knows Samsung ice makers?
How do I reset my ice maker?
Other Refrigeration Repair in Gateway
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Gateway technician bring the right parts.