Samsung owners in Sterling usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Sterling CO
We found 6 appliance repair companies within 88 miles of Sterling. 2 of them are based in Sterling itself, and other nearby bases include Greeley (2), Sidney (1), and Cheyenne (1). The farthest listed company is about 88 miles out. None of the repair companies near Sterling name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Sears Appliance Repair is the nearest, roughly 1.0 miles from Sterling. Rated companies nearby average 3.2 stars across 6 businesses. Sterling is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Sterling. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 1.0, 2.0, 37.9 |
|---|---|
| Mention refrigerators, freezers or ice makers | 3 |
| Rated 4.5 stars or higher (10+ reviews) | 0 |
| Repair companies inside 88 miles | 6 |
| Refrigerator repair in their categories | 2 |
| Listing Saturday hours | 5 |
At the top of the Sterling list: The Appliance Guys llc (2.0 miles away, 3.4 stars from 15 reviews); Palmer Sales and Service (37.9 miles away, based in Sidney, 4.2 stars from 5 reviews, lists Saturday hours); Sears Appliance Repair (1.0 miles away, 2.6 stars from 5 reviews, lists Saturday hours); Hispano Maintenance (79.9 miles away, based in Greeley, 3.0 stars from 40 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in Sterling and freezer repair in Sterling.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
Freezer and Ice Maker Notes for Sterling, CO
Most ice maker calls in Sterling come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Colorado's Division of Professions and Occupations has no appliance repair license; its trade licenses cover plumbing and electrical work. Source: Occupational Professions (Colorado DORA Division of Professions and Occupations)
In Colorado, you can check a license with the Colorado DORA License Lookup or report a problem to the Colorado Attorney General, Consumer Protection.
Questions to Ask a Sterling Repair Technician
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Sterling, CO
How do I reset my ice maker?
Is my Samsung ice maker worth repairing?
Do you work for Samsung?
Other Refrigeration Repair in Sterling
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Sterling technician bring the right parts.