If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Durango, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Durango
We found 14 appliance repair companies within 60 miles of Durango. 6 list an address in Durango, and the rest are spread across Farmington (3), Pagosa Springs (2), and Bayfield (1). Distances run up to about 48 miles. Sears Appliance Repair is the nearest, roughly 1.7 miles from Durango. None of the repair companies near Durango name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 14 rated companies, the average public rating is 4.2 stars. Durango is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Durango. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 6 |
|---|---|
| Mention refrigerators, freezers or ice makers | 4 |
| Repair companies inside 60 miles | 14 |
| Open on Saturdays (per listing) | 8 |
| Listed as refrigerator repair | 3 |
| Distance to the three closest (mi) | 1.7, 3.7, 5.9 |
At the top of the Durango list: Sears Appliance Repair (1.7 miles away, 5.0 stars from 3 reviews, lists Saturday hours); Southwest Appliance (3.7 miles away, 3.8 stars from 114 reviews, lists Saturday hours); Advanced Appliance Repair (7.8 miles away, 4.8 stars from 195 reviews); Au Appliance Repair & Sales LLC (15.3 miles away, based in Bayfield, 5.0 stars from 48 reviews).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, French door refrigerator (bottom freezer), top-freezer refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Chest freezer exterior feels hot to the touch for a long time
- Compressor hums but will not start
What Gets Fixed on a Durango Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Durango and freezer repair in Durango.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for Durango, CO
Most ice maker calls in Durango come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Colorado's Division of Professions and Occupations has no appliance repair license; its trade licenses cover plumbing and electrical work. Source: Occupational Professions (Colorado DORA Division of Professions and Occupations)
In Colorado, you can check a license with the Colorado DORA License Lookup or report a problem to the Colorado Attorney General, Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Durango
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Durango, CO
Do you work for Samsung?
How do I reset my ice maker?
What should I do about a Samsung error code?
More Freezer and Ice Maker Repair in Durango, CO
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Durango technician whether to look at water supply, cold air or the Samsung ice maker itself.