If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Susanville CA
Within 72 miles of Susanville there are 6 appliance repair companies in our data. 2 list an address in Susanville, and the rest are spread across Reno (3) and Shingletown (1). The farthest listed company is about 71 miles out. Nearest on the list: Ken's Repair Service, around 1.7 miles out. None of the repair companies near Susanville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 6 rated companies in range average 4.0 stars. Because the nearest shops are farther out, ask each company whether Susanville is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 1.7, 2.4, 60.4 |
|---|---|
| Name refrigeration work in their listing | 1 |
| Open on Saturdays (per listing) | 3 |
| Rated 4.5 stars or higher (10+ reviews) | 1 |
| Refrigerator repair in their categories | 1 |
| Appliance repair companies in range (72 mi) | 6 |
At the top of the Susanville list: Sears Appliance Repair (2.4 miles away, 3.7 stars from 3 reviews, lists Saturday hours); Ken's Repair Service (1.7 miles away, 4.6 stars from 7 reviews); All Star Dryer Vent (60.4 miles away, based in Reno, 4.9 stars from 174 reviews, lists Saturday hours); M & M Appliance Service Repair (63.1 miles away, based in Shingletown, 5.0 stars from 2 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, side-by-side refrigerator, 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
- Ice will not dispense even though the bucket is full
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Susanville and freezer repair in Susanville.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Local Notes for Susanville
Most ice maker calls in Susanville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in Susanville
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Susanville, CA
Is there a reset button on my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Other Refrigeration Repair in Susanville
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Susanville technician whether to look at water supply, cold air or the Samsung ice maker itself.