If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Hercules list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Hercules
We found 40 appliance repair companies within 30 miles of Hercules. 1 of them are based in Hercules itself, and the rest are spread across Vallejo (15), Richmond (8), and El Cerrito (4). The farthest listed company is about 9 miles out. Titan Hercules Appliance Repair is the nearest, roughly 1.8 miles from Hercules. None of the repair companies near Hercules name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 18 rated companies in range average 4.7 stars.
Companies are shown by relevance and distance from Hercules. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 44 |
|---|---|
| Refrigerator repair in their categories | 4 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Distance to the three closest (mi) | 1.8, 2.1, 2.1 |
| Companies within 30 miles | 60 |
| Name refrigeration work in their listing | 5 |
At the top of the Hercules list: Sears Appliance Repair (4.3 miles away, based in Richmond, 4.6 stars from 489 reviews, lists Saturday hours); General HVAC Electric and Appliance repair (2.5 miles away, based in Pinole, 5.0 stars from 40 reviews, lists Saturday hours); H.A.R. Appliance Repair (2.9 miles away, based in El Sobrante, 4.9 stars from 51 reviews, lists Saturday hours); Artifix (7.8 miles away, based in Vallejo, 4.9 stars from 44 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Water leaking from the ice maker or dispenser
- Ice maker clicks or hums but does not fill
What Gets Fixed on a Hercules Freezer Call
More local options for any brand: ice maker repair in Hercules and freezer repair in Hercules.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
What Hercules Owners Should Know
Most ice maker calls in Hercules come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in Hercules
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Hercules, CA
Should I repair or replace my Samsung refrigerator?
Which Hercules technicians work on Samsung?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Hercules, CA
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.