A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Granite Bay list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Granite Bay
40 repair companies serve Granite Bay from within 30 miles. 2 list an address in Granite Bay, and other nearby bases include Roseville (17), Folsom (10), and Rocklin (7). Distances run up to about 6 miles. None of the repair companies near Granite Bay name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Granite Bay Appliance Service, about 0.7 miles away. Across 20 rated companies, the average public rating is 4.9 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 9 |
|---|---|
| Listed as refrigerator repair | 9 |
| Appliance repair companies in range (30 mi) | 60 |
| Distance to the three closest (mi) | 0.7, 1.9, 2.6 |
| Listing Saturday hours | 49 |
| With 4.5+ stars and at least 10 reviews | 11 |
First up for Granite Bay: A-1 Appliance (5.4 miles away, based in Folsom, 5.0 stars from 3 reviews); Remedy Appliance Services - Roseville (6.2 miles away, based in Roseville, 5.0 stars from 5 reviews, lists Saturday hours); Storm Appliance Repair (6.2 miles away, based in Roseville, 5.0 stars from 7 reviews, lists Saturday hours); High-Q Appliance Repair (2.6 miles away, based in Rocklin, 5.0 stars from 86 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include 4-Door Flex refrigerator, top-freezer refrigerator, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Door or lid does not seal or pops back open
- Food is soft or ice cream will not stay firm
How a Freezer Service Call Usually Goes in Granite Bay
More local options for any brand: ice maker repair in Granite Bay and freezer repair in Granite Bay.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Granite Bay, CA
Most ice maker calls in Granite Bay come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
How to Choose a Freezer and Ice Maker Technician Near Granite Bay
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Granite Bay, CA
Why is there so much frost in my freezer?
Should I repair or replace my Samsung refrigerator?
How do I find a technician who knows Samsung ice makers?
How do I reset my ice maker?
More Freezer and Ice Maker Repair in Granite Bay, CA
Samsung Ice Maker & Freezer Repair Near Granite Bay
Write down any code or light your Samsung display shows and when it appears. It helps a Granite Bay technician bring the right parts.