Most Samsung ice maker and freezer repairs in Cathedral City involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Cathedral City
Our data shows 40 appliance repair companies inside a 30-mile radius of Cathedral City. 5 list an address in Cathedral City, and other nearby bases include Palm Springs (11), Palm Desert (11), and Desert Hot Springs (4). Distances run up to about 17 miles. No company within 90 miles of Cathedral City mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Palm Springs Sub-Zero Service Co, about 1.3 miles away. Rated companies nearby average 4.8 stars across 29 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention Samsung | 1 |
|---|---|
| Mention refrigerators, freezers or ice makers | 14 |
| With 4.5+ stars and at least 10 reviews | 17 |
| Open on Saturdays (per listing) | 30 |
| Distance to the three closest (mi) | 1.3, 1.7, 2.5 |
| Repair companies inside 30 miles | 49 |
| Name ice maker work | 1 |
| Refrigerator repair in their categories | 13 |
Closest matches for Cathedral City: Sears Appliance Repair (8.8 miles away, based in Palm Desert, 4.4 stars from 523 reviews, lists Saturday hours); A To Z Appliance Repair (3.7 miles away, based in Palm Springs, 4.6 stars from 66 reviews); Multi Appliance Repair - Palm Springs, CA (3.5 miles away, based in Palm Springs, 4.6 stars from 326 reviews, lists Saturday hours); Precision Appliance Repair (2.8 miles away, based in Palm Springs, 4.8 stars from 190 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- An error code or temperature alarm
- Freezer runs constantly but stays warm
How a Freezer Service Call Usually Goes in Cathedral City
More local options for any brand: ice maker repair in Cathedral City and freezer repair in Cathedral City.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Any light, code or message on the display
Local Notes for Cathedral City
Most ice maker calls in Cathedral City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Hiring a Repair Company in Cathedral City
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Cathedral City, CA
Why is my Samsung refrigerator showing a code?
How do I find a technician who knows Samsung ice makers?
Do you repair Samsung standalone freezers too?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Cathedral City, CA
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Cathedral City technician bring the right parts.