Samsung owners in Capitola usually want two things from a repair company: experience with the brand and quick access to parts. The Capitola list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Capitola
Within 30 miles of Capitola there are 40 appliance repair companies in our data. 3 of them are based in Capitola itself, and the rest are spread across Los Gatos (9), Santa Cruz (8), and Watsonville (4). Distances run up to about 19 miles. None of the repair companies near Capitola name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Appliance Repair Technologies Capitola, about 0.1 miles away. Across 28 rated companies, the average public rating is 4.9 stars.
Companies are shown by relevance and distance from Capitola. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.1, 0.1, 0.5 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 17 |
| Name refrigeration work in their listing | 10 |
| Refrigerator repair in their categories | 9 |
| Repair companies inside 30 miles | 60 |
| Listing Saturday hours | 44 |
First up for Capitola: Lighthouse Appliance Repair (2.8 miles away, based in Santa Cruz, 5.0 stars from 131 reviews); Joy Appliance Repair (18.7 miles away, based in San Jose, 4.9 stars from 69 reviews, lists Saturday hours); Santa Cruz Appliance Repair (4.2 miles away, based in Santa Cruz, 4.8 stars from 195 reviews, lists Saturday hours); ExpressApplianceandHVACRepair (19.1 miles away, based in Los Gatos, 5.0 stars from 209 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Capitola and freezer repair in Capitola.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Capitola
Most ice maker calls in Capitola come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
How to Choose a Freezer and Ice Maker Technician Near Capitola
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Capitola, CA
Is this Samsung customer service?
Which Capitola technicians work on Samsung?
Do you repair Samsung standalone freezers too?
Is my Samsung ice maker worth repairing?
More Freezer and Ice Maker Repair in Capitola, CA
Samsung Ice Maker & Freezer Repair Near Capitola
Write down any code or light your Samsung display shows and when it appears. It helps a Capitola technician bring the right parts.