A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Blackhawk list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Blackhawk
Within 30 miles of Blackhawk there are 40 appliance repair companies in our data. The rest are spread across Walnut Creek (10), Concord (8), and San Ramon (7). The closest is Danville Appliance Repair, about 1.3 miles away. None of the repair companies near Blackhawk name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.8 stars across 30 businesses.
Companies are shown by relevance and distance from Blackhawk. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 60 |
|---|---|
| Distance to the three closest (mi) | 1.3, 3.4, 4.1 |
| Listing Saturday hours | 35 |
| Refrigerator repair in their categories | 10 |
| Rated 4.5 stars or higher (10+ reviews) | 15 |
| Mention refrigerators, freezers or ice makers | 10 |
First up for Blackhawk: Sears Appliance Repair (10.1 miles away, based in Concord, 4.6 stars from 471 reviews, lists Saturday hours); ADRIUM service solutions (4.5 miles away, based in San Ramon, 5.0 stars from 187 reviews, lists Saturday hours); VOLTA Heating, Air Conditioning & Appliance Services (4.2 miles away, based in San Ramon, 5.0 stars from 116 reviews, lists Saturday hours); Top One Equipment Care (9.3 miles away, based in Castro Valley, 5.0 stars from 12 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
How a Freezer Service Call Usually Goes in Blackhawk
Compare with technicians who work on every brand: ice maker repair in Blackhawk and freezer repair in Blackhawk.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
What Blackhawk Owners Should Know
Most ice maker calls in Blackhawk come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
How to Choose a Freezer and Ice Maker Technician Near Blackhawk
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Blackhawk, CA
Why is my ice maker making tiny cubes?
Why is my Samsung refrigerator showing a code?
Do you repair Samsung standalone freezers too?
Is my Samsung ice maker worth repairing?
Related Repair Pages for Blackhawk
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Blackhawk technician bring the right parts.