Samsung owners in Albany usually want two things from a repair company: experience with the brand and quick access to parts. The Albany list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Albany CA
Within 30 miles of Albany there are 40 appliance repair companies in our data. 3 list an address in Albany, and the rest are spread across Oakland (13), Berkeley (7), and Richmond (7). The farthest listed company is about 6 miles out. No company within 90 miles of Albany mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Pacific Standard Service is the nearest, roughly 0.5 miles from Albany. Across 29 rated companies, the average public rating is 4.9 stars.
Companies are shown by relevance and distance from Albany. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 5 |
|---|---|
| Distance to the three closest (mi) | 0.5, 0.6, 0.7 |
| Listing Saturday hours | 40 |
| Repair companies inside 30 miles | 60 |
| Refrigerator repair in their categories | 4 |
| Rated 4.5 stars or higher (10+ reviews) | 14 |
First up for Albany: General Refrigeration Services Co (6.0 miles away, based in Oakland, 5.0 stars from 45 reviews); Fast Help Appliance Repair (2.2 miles away, based in Berkeley, 5.0 stars from 18 reviews, lists Saturday hours); Urban Appliance Repair LLC (4.4 miles away, based in Emeryville, 5.0 stars from 54 reviews, lists Saturday hours); Appliance Repair (5.4 miles away, based in Piedmont, 3.8 stars from 4 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include top-freezer refrigerator, bottom-freezer refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Water leaking from the ice maker or dispenser
- Ice maker or ice compartment frozen over
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Albany and freezer repair in Albany.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Local Notes for Albany
Most ice maker calls in Albany come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services
In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).
Questions to Ask a Albany Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Albany, CA
Why are my ice cubes small or hollow?
Which Albany technicians work on Samsung?
Should I repair or replace my Samsung refrigerator?
What causes heavy frost buildup?
Other Refrigeration Repair in Albany
Samsung Ice Maker & Freezer Repair Near Albany
Write down any code or light your Samsung display shows and when it appears. It helps a Albany technician bring the right parts.