If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Robertsdale AL
We found 40 appliance repair companies within 30 miles of Robertsdale. 1 of them are based in Robertsdale itself, and other nearby bases include Mobile (10), Pensacola (8), and Foley (4). None of the repair companies near Robertsdale name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Tyson's Appliance Services is the nearest, roughly 1.0 miles from Robertsdale. The 36 rated companies in range average 4.5 stars.
Companies are shown by relevance and distance from Robertsdale. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 13 |
|---|---|
| Distance to the three closest (mi) | 1.0, 9.9, 10.4 |
| Companies within 30 miles | 40 |
| Rated 4.5 stars or higher (10+ reviews) | 18 |
| Refrigerator repair in their categories | 12 |
| Open on Saturdays (per listing) | 21 |
At the top of the Robertsdale list: SuperTech Appliance Repair (13.2 miles away, based in Foley, 5.0 stars from 117 reviews); Patriot Appliance LLC (19.0 miles away, based in Lillian, 4.9 stars from 332 reviews); Emerald Coast Appliance Repair (24.6 miles away, based in Pensacola, 4.7 stars from 497 reviews, lists Saturday hours); Appliance Service, LLC (19.6 miles away, based in Orange Beach, 5.0 stars from 26 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- Small, hollow or misshapen cubes
- No ice at all, or only a few cubes a day
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Robertsdale and freezer repair in Robertsdale.
Keeping a Samsung Ice Maker and Freezer Running
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Local Notes for Robertsdale
Most ice maker calls in Robertsdale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Questions to Ask a Robertsdale Repair Technician
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Robertsdale, AL
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
Why is there so much frost in my freezer?
More Freezer and Ice Maker Repair in Robertsdale, AL
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Robertsdale technician bring the right parts.