If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Phenix City AL
We found 22 appliance repair companies within 30 miles of Phenix City. 3 list an address in Phenix City, and the rest are spread across Columbus (10), Opelika (3), and Valley (2). Distances run up to about 28 miles. No company within 90 miles of Phenix City mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Sears Appliance Repair, about 1.6 miles away. Rated companies nearby average 4.4 stars across 21 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Repair companies inside 30 miles | 22 |
|---|---|
| Listed as refrigerator repair | 5 |
| Listing Saturday hours | 15 |
| Distance to the three closest (mi) | 1.6, 2.0, 2.8 |
| Name refrigeration work in their listing | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
At the top of the Phenix City list: Sears Appliance Repair (5.7 miles away, based in Columbus, 4.4 stars from 231 reviews, lists Saturday hours); Appliance Care Pros (24.1 miles away, based in Opelika, 4.7 stars from 59 reviews, lists Saturday hours); Sears Appliance Repair (1.6 miles away, 4.1 stars from 94 reviews, lists Saturday hours); One Choice Appliance Repair LLC (2.8 miles away, 4.7 stars from 652 reviews).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
Inside a Freezer Repair Visit
Compare with technicians who work on every brand: ice maker repair in Phenix City and freezer repair in Phenix City.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Around Phenix City
Most ice maker calls in Phenix City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Questions to Ask a Phenix City Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Phenix City, AL
Should I repair or replace my Samsung refrigerator?
What causes heavy frost buildup?
Do you work for Samsung?
Is there a reset button on my ice maker?
Related Repair Pages for Phenix City
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.