Most Samsung ice maker and freezer repairs in Muscle Shoals involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Muscle Shoals, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Muscle Shoals
Within 60 miles of Muscle Shoals there are 40 appliance repair companies in our data. 3 of them are based in Muscle Shoals itself, and other nearby bases include Huntsville (7), Madison (5), and Florence (4). The farthest listed company is about 58 miles out. The closest is Complete Ice and Refrigeration Services Inc, about 0.7 miles away. No company within 90 miles of Muscle Shoals mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 33 rated companies in range average 4.5 stars. Because the nearest shops are farther out, ask each company whether Muscle Shoals is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 0.7, 1.1, 2.0 |
|---|---|
| Refrigerator repair in their categories | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Open on Saturdays (per listing) | 24 |
| Mention refrigerators, freezers or ice makers | 13 |
| Repair companies inside 60 miles | 45 |
The leading options for Muscle Shoals are Complete Ice and Refrigeration Services Inc (0.7 miles away, 4.8 stars from 16 reviews); Sears Appliance Repair (2.0 miles away, lists Saturday hours); Appliance Ninja (1.1 miles away, 4.9 stars from 194 reviews, lists Saturday hours); Sears Appliance Repair (6.5 miles away, based in Florence, 4.3 stars from 10 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Muscle Shoals and freezer repair in Muscle Shoals.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Around Muscle Shoals
Most ice maker calls in Muscle Shoals come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Hiring a Repair Company in Muscle Shoals
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Muscle Shoals, AL
Why are my ice cubes small or hollow?
What should I do about a Samsung error code?
Is this Samsung customer service?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Muscle Shoals
Samsung Ice Maker & Freezer Repair Near Muscle Shoals
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Muscle Shoals technician whether to look at water supply, cold air or the Samsung ice maker itself.