Most Samsung ice maker and freezer repairs in Madison involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Madison, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Madison
Within 30 miles of Madison there are 32 appliance repair companies in our data. 5 list an address in Madison, and other nearby bases include Huntsville (15), Athens (4), and Hazel Green (2). The farthest listed company is about 30 miles out. The closest is Same-Day Appliance Fix in Madison, about 1.2 miles away. No company within 90 miles of Madison mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 26 rated companies, the average public rating is 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 7 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Name refrigeration work in their listing | 7 |
| Open on Saturdays (per listing) | 11 |
| Repair companies inside 30 miles | 32 |
| Distance to the three closest (mi) | 1.2, 1.4, 1.5 |
Closest matches for Madison: Mr. Appliance of Huntsville (8.8 miles away, based in Huntsville, 4.8 stars from 1,723 reviews); Sears Appliance Repair (6.0 miles away, based in Huntsville, 4.4 stars from 341 reviews, lists Saturday hours); A & A Appliance and HVAC, LLC. (16.7 miles away, based in Hazel Green, 4.8 stars from 163 reviews, lists Saturday hours); Dr. Dan's Appliance Service (20.0 miles away, based in Ardmore, 4.7 stars from 213 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. On the freezer side, Samsung sells bottom-freezer refrigerator, 4-Door Flex refrigerator, top-freezer refrigerator, and convertible upright freezer.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- An error code or temperature alarm
- Compressor hums but will not start
How an Ice Maker Service Call Usually Goes in Madison
Compare with technicians who work on every brand: ice maker repair in Madison and freezer repair in Madison.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Around Madison
Most ice maker calls in Madison come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
How to Choose a Freezer and Ice Maker Technician Near Madison
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Madison, AL
Which Madison technicians work on Samsung?
Should I repair or replace my Samsung refrigerator?
Why are my ice cubes small or hollow?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Madison
Samsung Ice Maker & Freezer Repair Near Madison
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Madison technician whether to look at water supply, cold air or the Samsung ice maker itself.