Samsung owners in Dothan usually want two things from a repair company: experience with the brand and quick access to parts. The Dothan list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Dothan
Our data shows 11 appliance repair companies inside a 60-mile radius of Dothan. 3 of them are based in Dothan itself, and other nearby bases include Eufaula (3), Enterprise (2), and Newton (1). No company within 90 miles of Dothan mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is SHAW Appliance Repair LLC, about 1.6 miles away. The 11 rated companies in range average 4.5 stars. Dothan is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 4 |
|---|---|
| Distance to the three closest (mi) | 1.6, 1.7, 3.8 |
| Appliance repair companies in range (60 mi) | 11 |
| Listed as refrigerator repair | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Mention ice makers | 1 |
| Mention refrigerators, freezers or ice makers | 6 |
The leading options for Dothan are Sears Appliance Repair (1.7 miles away, 4.5 stars from 161 reviews, lists Saturday hours); Mr. Appliance of Dothan (12.5 miles away, based in Newton, 4.6 stars from 261 reviews); Sears Appliance Repair (25.9 miles away, based in Enterprise, 4.5 stars from 208 reviews, lists Saturday hours); SHAW Appliance Repair LLC (1.6 miles away, 4.6 stars from 18 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. On the freezer side, Samsung sells 4-Door Flex refrigerator, bottom-freezer refrigerator, top-freezer refrigerator, and convertible upright freezer.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice tastes or smells off
- Water dispenser works but the ice maker does not
How an Ice Maker Service Call Usually Goes in Dothan
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Dothan and freezer repair in Dothan.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Local Notes for Dothan
Most ice maker calls in Dothan come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Hiring a Repair Company in Dothan
- Is your company licensed where my state requires it, and insured?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Dothan, AL
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Dothan
Samsung Ice Maker & Freezer Repair Near Dothan
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.