Samsung owners in Clay usually want two things from a repair company: experience with the brand and quick access to parts. The Clay list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Clay
We found 40 appliance repair companies within 30 miles of Clay. The rest are spread across Birmingham (27), Remlap (2), and Pell City (2). None of the repair companies near Clay name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. MPE Services Commercial is the nearest, roughly 3.5 miles from Clay. Across 25 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Clay. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 3.5, 5.4, 6.4 |
|---|---|
| Listed as refrigerator repair | 5 |
| With 4.5+ stars and at least 10 reviews | 15 |
| Companies within 30 miles | 53 |
| Open on Saturdays (per listing) | 24 |
| Mention refrigerators, freezers or ice makers | 6 |
First up for Clay: Mr. Appliance Over the Mountain (8.6 miles away, based in Birmingham, 4.8 stars from 1,998 reviews, lists Saturday hours); Lewie's Appliance Sales & Service (15.9 miles away, based in Birmingham, 4.9 stars from 2,563 reviews, lists Saturday hours); Sears Appliance Repair (20.6 miles away, based in Pell City, 4.6 stars from 507 reviews, lists Saturday hours); Atlas Appliance Repair (12.2 miles away, based in Birmingham, 4.9 stars from 2,483 reviews).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Compressor hums but will not start
- Heavy frost on the back wall or around the door
What Gets Fixed on a Clay Freezer Call
Compare with technicians who work on every brand: ice maker repair in Clay and freezer repair in Clay.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What Clay Owners Should Know
Most ice maker calls in Clay come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Questions to Ask a Clay Repair Technician
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Clay, AL
Is this Samsung customer service?
How do I reset my ice maker?
Can the same technician fix my Samsung chest or upright freezer?
Why is my Samsung refrigerator showing a code?
Related Repair Pages for Clay
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Clay technician whether to look at water supply, cold air or the Samsung ice maker itself.