A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Alexander City, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Alexander City
We found 40 appliance repair companies within 60 miles of Alexander City. 1 list an address in Alexander City, and other nearby bases include Anniston (4), Opelika (3), and Montgomery (3). The farthest listed company is about 56 miles out. Nearest on the list: Terry Johnson Appliance LLC, around 1.5 miles out. No company within 90 miles of Alexander City mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 37 rated companies, the average public rating is 4.1 stars. Because the nearest shops are farther out, ask each company whether Alexander City is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 60 miles | 54 |
|---|---|
| Listed as refrigerator repair | 9 |
| Mention refrigerators, freezers or ice makers | 12 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Listing Saturday hours | 25 |
| Three nearest companies, miles away | 1.5, 25.1, 31.1 |
| Mention freezers | 1 |
The leading options for Alexander City are Sears Appliance Repair (49.4 miles away, based in Pell City, 4.6 stars from 507 reviews, lists Saturday hours); Appliance Care Pros (37.9 miles away, based in Opelika, 4.7 stars from 59 reviews, lists Saturday hours); Sears Appliance Repair (36.8 miles away, based in Roanoke, 4.4 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (35.4 miles away, based in Opelika, 4.3 stars from 149 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. Freezer styles include French door refrigerator (bottom freezer), 4-Door Flex refrigerator, top-freezer refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Ice maker clicks or hums but does not fill
- An ice maker light or error code on the display
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Alexander City and freezer repair in Alexander City.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Alexander City
Most ice maker calls in Alexander City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
Hiring a Repair Company in Alexander City
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Alexander City, AL
Is this Samsung customer service?
Why is my ice maker making tiny cubes?
Is there a reset button on my ice maker?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Alexander City, AL
Samsung Ice Maker & Freezer Repair Near Alexander City
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Alexander City technician whether to look at water supply, cold air or the Samsung ice maker itself.