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Ice Machine Repair in Rockwall, TX

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Rockwall.

Undercounter ice maker quit in Rockwall?
Tell us the brand and what the machine is doing and we will connect you with a technician near Rockwall.
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✓11 companies listed for Rockwall✓Independent, not a manufacturer✓Public ratings & distances

A standalone ice machine is a small refrigeration system of its own, with its own water valve, freezing plate or grid, harvest cycle and drain. This page lists independent appliance repair companies serving Rockwall and the Rockwall County area, with companies that mention ice machines or refrigeration work shown first.

Who Repairs Ice Machines Near Rockwall

We found 40 appliance repair companies within 30 miles of Rockwall. 5 list an address in Rockwall, and the rest are spread across Garland (15), Mesquite (7), and Wylie (3). Distances run up to about 15 miles. Across 32 rated companies, the average public rating is 4.6 stars. Nearest on the list: Appliance Fix Experts, around 1.0 miles out.

Refrigerator & Freezer Repair
Professional Appliance Repairs
14200 Midway Rd Ste 111, Farmers Branch, TX 75244
23.3 mi from Rockwall
★★★★★ 4.8 (209 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
LCH Equipment Services llc
4769 TX-34, Greenville, TX 75402
20.3 mi from Rockwall
★★★★★ 5.0 (4 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
START Appliance repair
3401 Custer Rd #121, Plano, TX 75023
19.3 mi from Rockwall
★★★★★ 4.9 (44 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Galo Appliance Repair
4718 Grovetree Ln, Garland, TX 75043
10.6 mi from Rockwall
★★★★★ 4.9 (507 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
R3M Appliance Repair
122 Brockway Dr, Rockwall, TX 75032
2.5 mi from Rockwall
★★★★★ 5.0 (253 reviews)
Saturday hours
Refrigerator & Freezer Repair
Elite Appliance Solutions - Rockwall
519 E Interstate 30 #615, Rockwall, TX 75087
2.5 mi from Rockwall
★★★★½ 4.7 (182 reviews)
Mentions refrigerators
Appliance Repair
Elite Appliances Repairs
2627 Wrangler Ln, Sachse, TX 75048
9.8 mi from Rockwall
★★★★★ 4.9 (819 reviews)
Saturday hours
Appliance Repair
KMW Appliance Repairs
800 Crestview Ln, Wylie, TX 75098
8.1 mi from Rockwall
★★★★★ 4.9 (294 reviews)
Saturday hours
Appliance Repair
RFI SERVICES
2326 Norway Dr, Garland, TX 75040
10.1 mi from Rockwall
★★★★★ 5.0 (193 reviews)
Saturday hours
Refrigerator & Freezer Repair
Appliance Fix Experts
2006 S Goliad St Ste 122 Suite 122, Rockwall, TX 75087
1.0 mi from Rockwall
★★★★½ 4.7 (67 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
XP Services LLC Appliance HVAC Repair, Service, Parts
3822 Guthrie Rd, Garland, TX 75043
9.6 mi from Rockwall
★★★★★ 5.0 (241 reviews)

Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.

Rockwall repair companies in numbers
Mention a major refrigerator brand1
Refrigerator repair in their categories15
Name refrigeration work in their listing15
With 4.5+ stars and at least 10 reviews26
Listing Saturday hours41
Distance to the three closest (mi)1.0, 1.8, 2.0
Appliance repair companies in range (30 mi)60

At the top of the Rockwall list: Professional Appliance Repairs (23.3 miles away, based in Farmers Branch, 4.8 stars from 209 reviews); LCH Equipment Services llc (20.3 miles away, based in Greenville, 5.0 stars from 4 reviews, lists Saturday hours); START Appliance repair (19.3 miles away, based in Plano, 4.9 stars from 44 reviews, lists Saturday hours); Galo Appliance Repair (10.6 miles away, based in Garland, 4.9 stars from 507 reviews, lists Saturday hours).

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Why Ice Machines Slow Down or Stop

Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.
Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.
Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.

When to Call About an Undercounter Ice Maker

  • Machine runs constantly but the bin stays low
  • Cloudy, soft or thin ice
  • Ice stuck to the plate or grid in a sheet
  • No ice, or far less ice than it used to make

What an Ice Machine Technician Checks

ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.
Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Rockwall is the better fit. Ice maker repair in Rockwall.

Related guides: ice maker repair cost or repair or replace a freezer or ice maker?.

Before Anyone Opens the Machine

Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Wine coolers and beverage centers call for a dedicated, properly grounded 115-volt, 15-amp outlet, not a GFI circuit or a switch-controlled outlet. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)

Repair or Replace Your Ice Machine?

Before replacing an ice machine in Rockwall, compare the repair with a new unit. Published ranges from cost guides:

For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Around Rockwall

Most ice machine calls in Rockwall come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, ยง1301.053 (Texas State Board of Plumbing Examiners)

In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.

Hiring a Repair Company in Rockwall

  • Is your company licensed where my state requires it, and insured?
  • What is the service call or diagnostic fee, and is it applied to the repair?
  • Will you clean and descale the machine as part of the visit, and what cleaner do you use?

Ice Machine Repair FAQs: Rockwall, TX

Is the helpline a manufacturer?
No. We are an independent directory and are not affiliated with any appliance manufacturer. Our helpline connects you with a participating independent technician. If your machine is still under manufacturer coverage, contact the brand first.
Why is my undercounter ice maker not making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.
Why does my ice machine make cloudy ice?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.
What does an undercounter ice maker repair cost?
Most companies charge a service call or diagnostic fee that is often applied to the repair if you go ahead. Cleaning and descaling, a water valve, a drain pump or a control are common jobs. Our ice maker repair cost guide lists published ranges.

Related Repair Pages for Rockwall

Ice Machine Repair Near Rockwall

Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Rockwall technician a trip for parts.

Get connected with an ice machine technician near Rockwall
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