Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. Below are the companies within reach of Helena-West Helena, sorted by how closely they match ice machine work, then by distance and public ratings.
Ice Machine Technicians Serving Helena-West Helena, AR
We found 20 appliance repair companies within 60 miles of Helena-West Helena. Other nearby bases include Memphis (8), Clarksdale (2), and West Helena (1). Distances run up to about 60 miles. Rated companies nearby average 3.8 stars across 19 businesses. The closest is Stiedle's Appliance Services, about 5.5 miles away. Helena-West Helena is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listed as refrigerator repair | 4 |
|---|---|
| Mention refrigerators, freezers or ice makers | 4 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Listing Saturday hours | 6 |
| Appliance repair companies in range (60 mi) | 20 |
| Distance to the three closest (mi) | 5.5, 23.9, 27.8 |
Closest matches for Helena-West Helena: Sears Appliance Repair (23.9 miles away, based in Clarksdale, 4.3 stars from 60 reviews, lists Saturday hours); Stiedle's Appliance Services (5.5 miles away, based in West Helena, 3.8 stars from 5 reviews); Kevin Brown's Appliance Service (34.4 miles away, based in Forrest City, 4.7 stars from 20 reviews); Clarksdale Appliance Services Inc. (27.8 miles away, based in Clarksdale, 3.2 stars from 9 reviews).
Common Ice Machine Repairs in Helena-West Helena
Ice Machine Problems Worth a Call
- Ice tastes or smells off
- Loud noises during harvest or from the pump
- Blinking light or error code
- Cloudy, soft or thin ice
How an Ice Machine Service Call Usually Goes in Helena-West Helena
Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Helena-West Helena. Ice maker repair in Helena-West Helena.
Related guides: ice maker repair cost or ice maker not working or not making ice.
Before Anyone Opens the Machine
Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Ice Machine Repair Cost Ranges
Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:
- Portable (countertop) ice maker repair: $75–$150 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Around Helena-West Helena
Most ice machine calls in Helena-West Helena come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Before You Book in Helena-West Helena
- Can you check the drain and drain pump as well as the ice-making side?
- Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
- What is the service call or diagnostic fee, and is it applied to the repair?
Ice Machine Repair FAQs: Helena-West Helena, AR
Why does my ice machine make cloudy ice?
Does my ice maker need descaling?
Do you repair countertop nugget ice makers?
More Freezer and Ice Maker Repair in Helena-West Helena, AR
More Ice Machine Repair Pages Nearby
Before you call a Helena-West Helena technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.