A freezer that quietly stops freezing costs more than the repair once the food inside is lost, so speed matters more here than with most appliances. Below are the companies within reach of Marshall, sorted by how closely they match freezer work, then by distance and public ratings.
Local Freezer Repair in Marshall, TX
Within 60 miles of Marshall there are 37 appliance repair companies in our data. 1 of them are based in Marshall itself, and the rest are spread across Shreveport (11), Tyler (6), and Longview (5). The farthest listed company is about 60 miles out. The closest is Sears Appliance Repair, about 1.1 miles away. 12 of them mention freezer or refrigeration work in their listing or website. Rated companies nearby average 3.9 stars across 33 businesses. Because the nearest shops are farther out, ask each company whether Marshall is inside its regular service area.
Companies are shown by relevance and distance from Marshall. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (60 mi) | 37 |
|---|---|
| Refrigerator repair in their categories | 10 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Three nearest companies, miles away | 1.1, 13.3, 22.8 |
| Mention refrigerators, freezers or ice makers | 12 |
| Open on Saturdays (per listing) | 17 |
| Mention a major refrigerator brand | 1 |
The leading options for Marshall are Sears Appliance Repair (1.1 miles away, 4.3 stars from 77 reviews, lists Saturday hours); Mr. Appliance of Bossier City (34.9 miles away, based in Shreveport, 4.8 stars from 470 reviews); Sears Appliance Repair (37.4 miles away, based in Bossier City, 4.3 stars from 205 reviews, lists Saturday hours); Sears Appliance Repair (23.3 miles away, based in Longview, 4.5 stars from 206 reviews, lists Saturday hours).
Signs Your Freezer Needs a Technician
- Heavy frost on the back wall or around the door
- Clicking, buzzing or a loud fan
- Compressor hums but will not start
- Food is soft or ice cream will not stay firm
Food Safety When a Freezer Warms Up
Keep the door closed. Every opening lets cold air out. Put an appliance thermometer inside so you know the real temperature, and move food to another freezer or a cooler with ice if the repair will take longer than the freezer can hold.
During a power outage, an unopened refrigerator keeps food cold for about 4 hours; a full freezer holds its temperature for about 48 hours and a half-full freezer for about 24 hours if the door stays shut. Source: USDA FSIS - A Consumer's Guide to Food Safety: Severe Storms and Hurricanes
Perishable foods held above 40°F for more than 2 hours should be thrown out. Source: USDA FSIS - A Consumer's Guide to Food Safety: Severe Storms and Hurricanes
Why Freezers Stop Freezing
What a Freezer Technician Checks
Troubleshooting first? Start with freezer not freezing or samsung freezer not working or not freezing.
Before Anyone Opens the Sealed System
Intentionally venting refrigerant while maintaining, servicing, repairing or disposing of refrigeration equipment is prohibited; only limited releases, such as de minimis amounts during good-faith recovery, are allowed. Source: U.S. EPA - Stationary Refrigeration: Prohibition on Venting Refrigerants
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Repair or Replace Your Freezer?
Most freezer repairs come down to one part and an hour or two of labor, which is why many are worth pricing before you shop for a new freezer. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Freezer and Ice Maker Notes for Marshall, TX
Most freezer calls in Marshall come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Questions to Ask a Marshall Repair Technician
- How often do you repair your brand freezers, and how quickly can you get parts?
- If a part has to be ordered, how soon can you come back to finish?
- What guarantee do you give on parts and labor?
Freezer Repair FAQs: Marshall, TX
How long will food stay frozen?
Do you repair chest and upright freezers?
Can I keep a freezer in the garage?
Should I repair or replace my freezer?
Ice Maker and Freezer Repair by Brand in Marshall
Freezer Repair Near Marshall
Before you call a Marshall technician, check that the freezer is plugged in and the outlet works, that the door closes fully on the gasket, and that nothing is blocking the vents inside. Then note how warm it is and have the model number ready.